How Firstpoint sorted a tricky shipment to Milan and changed how a Marketing Agency delivers for the better

Aug 2022
How Firstpoint sorted a tricky shipment to Milan and changed how a Marketing Agency delivers for the better image

Company: A UK marketing agency, working with household names like Nike, Disney & Asda
Sector: Exhibitions + hospitality
Product: Full end-to-end international service
Service: Dedicated delivery to Milan

A tricky problem

A leading British marketing agency, renowned for working with household names like Nike, Disney, and Asda, needed to make a shipment to Europe for one of their key clients. They needed specific Incoterms but didn’t have European clearing agents in place, or a service provider willing to help them with this issue. The stakes were high. Without a reliable solution, the agency was on the verge of letting down one of its most important customers.

A simple solution

At Firstpoint Logistics, we specialise in simplifying the complex. With our extensive international logistics expertise and a robust network of trusted partners across the EU, we were able to step in with a tailored solution.

1. Comprehensive Support for Incoterms: We handled the specific Incoterm requirements and ensured all taxes and duties were paid accurately, thanks to our own clearing agents.

2. Seamless European Integration: Our smart border solutions streamlined trade into Europe, ensuring the delivery moved efficiently within EU countries.

3. Reliable End-to-End Service: From managing customs documentation to overseeing the delivery itself, we made the entire process smooth and hassle-free.

The agency was able to meet their deadlines without compromising quality, maintaining their professional reputation with their key client.

A long term partner

Since then, the agency has used our smart and straightforward services to meet more of their shipping needs. They tell us that our integrity and understanding has really improved customer relationships for them.

At Firstpoint Logistics, we’re proud to be their logistics partner and to provide tailored solutions that make international shipping easy, smart, and efficient.

 

Ready to simplify your global shipping? Let Firstpoint Logistics guide you through every step of the journey. Contact one of the team via email Here or on 0345 030 3777